At Leather Warrior, we are committed to delivering your leather products to your doorstep in a timely and secure manner. This shipping policy outlines the details of our shipping process.
1. Shipping Methods and Timeframes
1.1 Delivery Time: We strive to ensure that you receive your order within 7 to 20 business days, depending on the destination. Please note that this timeframe may vary due to factors beyond our control, such as customs clearance and local delivery services.
1.2 Shipping Options: We offer standard shipping for all orders. If you require expedited shipping or have specific shipping preferences, please contact our customer support team before placing your order to discuss available options.
2. Shipping Costs
2.1 Shipping Charges: Shipping costs are calculated based on your order's weight, destination, and the selected shipping method. You can view the shipping costs during the checkout process. Most of the items listed on the website already cover the shipping fees.
3. Shipping Locations
3.1 Domestic and International: We offer shipping to both domestic and international customers. However, please note that international customers may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
4. Order Processing and Tracking
4.1 Order Processing: Orders are typically processed within 2 business days after payment confirmation. Once your order is shipped, you will receive a shipping confirmation email with tracking information.
4.2 Tracking: You can track your order by using the tracking number provided in the shipping confirmation email. Please allow up to 48 hours for tracking information to become available.
5. Shipping Address
5.1 Accuracy: It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are delayed, lost, or misdelivered due to incorrect address information.
6. Delays and Exceptions
6.1 Factors Beyond Our Control: We do our best to ensure timely delivery, but please understand that delays may occur due to unforeseen circumstances, such as weather, natural disasters, customs, or postal strikes. We appreciate your patience during such occurrences.
7. Lost or Damaged Shipments
7.1 Lost Shipments: If your order is lost during transit, please contact our customer support team, and we will assist in resolving the issue.
7.2 Damaged Shipments: In the event of a damaged shipment, please contact us with photographs of the damaged item and packaging. We will work to provide a suitable solution.
8. Contact Us
If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at email@example.com
Leather Warrior is dedicated to ensuring that your leather products reach you in a safe and timely manner. We appreciate your business and trust in our shipping services.